The existence of savvy customers in an industry is an indication of
A) High bargaining power of suppliers.
B) Low bargaining power of suppliers.
C) High bargaining power of customers.
D) Low bargaining power of customers.
E) Low threat of new entry.

Question

Quizplus · Accepted Answer

Customers with knowledge about the industry have power to play competitors against one another. For example, a powerful customer will have information about the odds of winning at the casinos and will likely play most at the casino with the highest odds.

The Existence of Savvy Customers in an Industry Is an Indication