Consider a typical cycle of emailing a professor a question about class and waiting for a response.Which of the following statements is correct?
A) The percent value-added time is low.
B) The cycle time is impossible to determine with any accuracy.
C) The quality of the response is easy to measure.
D) The professor's productivity is easy to measure.

Question

Quizplus · Accepted Answer

Percent value-added time refers to the amount of time spent actually adding value to a product or service. In this case, the value-added time is low because the majority of the time is spent waiting for a response, rather than actively working on the class material. The cycle time, or the time it takes for the entire process to complete, can be estimated but not determined with complete accuracy. The quality of the response is subjective and difficult to measure, as it depends on the individual's expectations and needs. Finally, the professor's productivity cannot be accurately measured based on email communication alone.

Consider a Typical Cycle of Emailing a Professor a Question