A quality perspective that focuses on whether or not a product was made or a service was performed as intended is the:
A)performance perspective.
B)value perspective.
C)conformance perspective.
D)intention perspective.

Question

Quizplus · Accepted Answer

The conformance perspective is all about ensuring that a product or service meets the intended specifications and requirements, therefore it is the best choice. The performance perspective focuses on the effectiveness of the product or service, while the value perspective is concerned with the perceived value by the customer. The intention perspective is not a quality perspective.

A Quality Perspective That Focuses on Whether or Not a Product