A person or company taking the stance that quality must be judged, in part, by how well the characteristics of a particular product or service align with the needs of a specific user is taking the ________ perspective.
Correct Answer:
Verified
Q4: Costs incurred by defects that occur prior
Q5: A technique used to translate customer requirements
Q6: Describe the four quality-related costs and tell
Q7: A(n)_ cost is incurred by a company
Q8: _ are teams or individuals who have
Q10: A customer that concentrates on the ease
Q11: Define employee empowerment and process ownership. How
Q12: Joseph Juran's definition of quality as "fitness
Q13: The _ dimension of quality asks how
Q14: Money spent training an employee how to
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