Researchers Vangelisti and Crumley found that, in general, harsh messages that invoke pain, such as "I don't love you anymore," have less of a negative impact than an accusation or comment about someone's abilities.

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Vangelisti and Crumley's research found that accusations or comments about someone's abilities, such as "you're a terrible cook," have a greater negative impact than harsh messages that invoke pain, such as "I don't love you anymore."

Researchers Vangelisti and Crumley Found That, in General, Harsh Messages