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To Get a More Thorough and Actionable Diagnosis,a Good Change

Question 53

Multiple Choice

To get a more thorough and actionable diagnosis,a good change agent:


A) finds out who benefits from the current situation.
B) writes down everything that is known.
C) focuses on improving rather than changing.
D) avoids uncomfortable discussions.
E) redirects discussion away from current success stories.

Correct Answer:

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