Managers can use information systems to heavily influence OM decisions including:
A) productivity, profits, flexibility, quality, and customer satisfaction.
B) productivity, costs, flexibility, quality, and customer satisfaction.
C) productivity, costs, flexibility, quantity, and customer satisfaction.
D) productivity, profits, flexibility, quantity, and customer satisfaction.

Question

Quizplus · Accepted Answer

Managers can use information systems to gather and analyze data that can impact OM decisions such as productivity, cost reduction, flexible operations, maintaining quality, and improving customer satisfaction. Therefore, Option B, which includes all these factors, is the best choice. Option A excludes cost reduction, while Option C includes quantity instead of quality. Option D includes profits and quantity, but does not include costs or flexible operations.

Managers Can Use Information Systems to Heavily Influence OM Decisions