Regarding the relationships with customers, organizations function as suppliers and thus prefer to _____ the buyer power of customers (and create a competitive advantage).
A) increase
B) reduce
C) not change
D) All of the above

Question

Quizplus · Accepted Answer

Organizations prefer to reduce the buyer power of customers to create a competitive advantage. This can be achieved through various strategies such as offering unique products or services, building strong brand loyalty, and implementing effective pricing strategies that discourage customers from switching to competitors. By reducing the buyer power of customers, organizations can maintain high profit margins and enhance their overall financial performance. Therefore, the best choice is B.

Regarding the Relationships with Customers, Organizations Function as Suppliers and Thus