The tone of your delivery often outweighs the content of your message when providing face-to-face feedback.

Question

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Research about providing feedback in performance reviews has shown that providing negative feedback with a positive tone actually makes employees feel more positive than when they receive positive feedback with a negative tone.In other words,the power of delivery often outweighs the content of your message in feedback situations.

The Tone of Your Delivery Often Outweighs the Content of Your