During his annual performance review,Blake says to his supervisor,"So the two main ways that you want me to improve are to double-check my work for accuracy and to be more of a team player.Is that correct?" What active listening skill has Blake used?

Question

Quizplus · Accepted Answer

The goal of summarizing is to restate major themes so that you can make sense of the big issues from the perspective of the other person.Ideally,you can show that you understand the major direction of the conversation.Blake does this by identifying the two main ways that his supervisor wants him to improve.

During His Annual Performance Review,Blake Says to His Supervisor,"So the Two