The charge nurse is angry with another nurse who has arrived one hour after the shift begins.Rather than expressing her anger,the nurse avoids confrontation by denying approval of the nurse's requested vacation day.What does this behavior demonstrate?

Question

Quizplus · Accepted Answer

Substitution is defined as disguising motivations by replacing an inappropriate behavior with one that is more acceptable.Restitution is defined as doing something to resolve guilt feelings;suppression is removing anxiety about a conflict from consciousness;and rationalization uses a good,but unreal,reason to make an excuse for an action.

The Charge Nurse Is Angry with Another Nurse Who Has