In a study of U.S.and Japanese firms in Taiwan,objective formalization was measured by _____.
A) the use of informal controls
B) the extent to which goals were vague and unspecified
C) the number of different documents given to employees
D) the use of culturally induced values in getting things done

Question

Quizplus · Accepted Answer

A study of U.S. and Japanese firms in Taiwan divided formalization into two categories: objective and subjective. Objective formalization was measured by things such as the number of different documents given to employees, organizational charts, information booklets, operating instructions, written job descriptions, procedure manuals, written policies, and work-flow schedules and programs.

In a Study of U