Pam McNally is planning to use the services of the Better Business Bureau. A major purpose of the BBB is to:
A) recommend reputable companies in an area.
B) resolve consumer complaints.
C) lobby for improved consumer protection laws.
D) evaluate products and services for quality.
E) represent business in government hearings.
Correct Answer:
Verified
Q1: The most consistent quality is usually found
Q18: The first phase of the consumer buying
Q19: An example of an economic buying influence
Q19: A cooperative is designed to:
A)solve consumer complaints.
B)test
Q24: Which of the following information is required
Q25: Private label products are those that:
A)are sold
Q26: The items produced for a single retail
Q28: The purpose of a service contract is
Q33: Most consumer complaints are resolved by:
A)legal action.
B)assistance
Q37: Impulse buying refers to:
A)evaluating alternatives.
B)gathering information.
C)comparison shopping.
D)selecting
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