The degree to which a product satisfies its fitness for use is only determined by the durability,serviceability,and reliability dimensions of quality.
Correct Answer:
Verified
Q5: Armand Feigenbaum was General Electric's top expert
Q6: All the dimensions of quality are equally
Q7: One of the primary determinants of product
Q8: Broadly defined,quality refers to the ability of
Q9: As a dimension of service quality,tangibles refers
Q11: Reliability and durability are different terms used
Q12: Product serviceability is the primary dimension of
Q13: Various dimensions of quality are required to
Q14: Performance and special features are both considered
Q15: As a dimension of service quality,assurance refers
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents