Which is true of verbal and nonverbal communication?
A) Verbal messages are more important than nonverbal cues.
B) Individuals can exercise more control over nonverbal communication.
C) Verbal and nonverbal communication always match.
D) The nonverbal communication may be a more reliable message.

Question

Quizplus · Accepted Answer

Nonverbal communication may provide more reliable clues to a person's state of mind, emotions or attitudes than verbal communication. It is because nonverbal cues are often involuntary and genuine, whereas verbal communication can be scripted, rehearsed or manipulated.

Which Is True of Verbal and Nonverbal Communication