A new manager is hired and is reviewing unit records.The manager finds a list of accidents,errors,and interpersonal problems on the staff.Which action by the manager is best?
A) Investigating the educational credentials and experience of the staff
B) Hiring more registered nurses and assistive personnel
C) Comparing this unit's records with similar units in the hospital
D) Researching alternative staffing patterns and the effects of shift work

Question

Quizplus · Accepted Answer

The manager is reviewing unit records and finding a list of accidents, errors and interpersonal problems on the staff. Researching alternative staffing patterns and the effects of shift work can help the manager identify possible solutions to address the issues. Hiring more staff or investigating the educational credentials and experience of the staff may not necessarily address the underlying causes of the problems. Comparing unit records with similar units can provide valuable information but it may not be sufficient to identify practical solutions. Therefore, Option D is the best choice as it can potentially enable the manager to adopt specific strategies to mitigate the issues.

A New Manager Is Hired and Is Reviewing Unit Records