You understand the importance of two-way communication during the process of engaging employees. What does this mean?
A) That you, as the manager, should answer every detailed question and provide continual advice
B) That you, as the manager, provide information on a need-to-know time frame
C) That you, as the manager, remain available for consultation and idea exchange
D) That you, as the manager, empathize totally with the process

Question

Quizplus · Accepted Answer

Two-way communication means that both parties are actively participating in the exchange of information and ideas. As a manager, it is important to be available for consultation and open to idea exchange, rather than simply providing information on a need-to-know basis or empathizing with the process. While answering questions and providing advice may be a part of two-way communication, it should not be the only approach.

You Understand the Importance of Two-Way Communication During the Process