Forgiveness is enhanced in organizations when managers (1)associate the outcomes of the organization (e.g.,its products and services)with a higher purpose that provides personal meaning for organization members,and (2)maintain flexible standards and communicate the fact that forgiveness is synonymous with tolerance for error.Which statements are correct?
A) Only statement 1
B) Only statement 2
C) Statements 2 and 3
D) None of the statements

Question

Quizplus · Accepted Answer

Only statement 1 is correct. Associating the outcomes of the organization with a higher purpose that provides personal meaning for organization members can increase forgiveness, as it helps employees feel a sense of purpose and connection to the work they are doing. Statement 2, however, is not entirely accurate, as forgiveness is not necessarily synonymous with tolerance for error. Forgiveness involves acknowledging an error but choosing to move past it, whereas tolerance for error implies a willingness to overlook mistakes. While flexible standards may help facilitate forgiveness, forgiveness goes beyond simply tolerating mistakes.

Forgiveness Is Enhanced in Organizations When Managers (1)associate the Outcomes