When Michelle addresses a complaint filed by an employee, she is performing which management role?
A)Resource allocator
B)Disturbance handler
C)Liaison
D)Figurehead

Question

Quizplus · Accepted Answer

A disturbance handler is a management role that addresses conflicts and problems within the organization. By addressing the complaint filed by the employee, Michelle is handling a disturbance within the organization. The other options do not specifically relate to addressing complaints or conflicts.

When Michelle Addresses a Complaint Filed by an Employee, She