What kind of departmentalisation would be in place in a government agency in which there are separate departments that provide services for employers, employed workers, unemployed workers and the disabled?
A)Product
B)Geographic
C)Customer
D)Outcome

Question

Quizplus · Accepted Answer

The departments in the government agency are providing services for specific groups of customers - employers, employed workers, unemployed workers, and the disabled. Therefore, the most appropriate type of departmentalization in this case would be customer departmentalization. This would allow each department to focus on the specific needs and requirements of their respective customer group, rather than trying to meet the needs of everyone at the same time.

What Kind of Departmentalisation Would Be in Place in a Government