You have an important role in meeting standards and in the survey process.You must do which of the following?

Question

Quizplus · Accepted Answer

The most important role for healthcare professionals is always providing quality care to patients. This not only helps meet standards but also ensures a positive patient experience.

Answer: B 
 When surveyors come to evaluate your facility, they will often want to speak with patients and families to get their perspective on the care received. As a healthcare professional, you may need to facilitate these interviews and help gather information.

Answer: C 
 While not always necessary, it may be appropriate to contact families prior to a survey to let them know it is happening and encourage their participation.

Answer: D 
 Avoiding site visitors is not a good choice as it can create the appearance of hiding something or being defensive. Instead, it is better to engage with them openly and work collaboratively to improve care processes.

You Have an Important Role in Meeting Standards and in the Survey