Companies need to pay closer attention to building trust, well-being, and social capital, rather than focusing on more traditional understandings of meeting customers' needs.

Question

Quizplus · Accepted Answer

In today's business environment, customers are looking for more than just products or services that meet their needs. They want to do business with companies they trust and that prioritize their well-being and the well-being of society as a whole. Therefore, companies need to focus on building trust, well-being, and social capital rather than just meeting customer needs.

Companies Need to Pay Closer Attention to Building Trust, Well-Being