The quality of attending listening skills are improved by
A) a capacity to ignore distractions
B) an understanding of the impact of moving into the personal space of others
C) an understanding of the impact of the environment
D) all of the above
Correct Answer:
Verified
Q9: The communication within a society is regulated
Q19: Nonverbal behaviour
A)exists in a context
B)is independent of
Q21: Effective informational listeners
A)make premature judgements or assumptions
B)respond
Q22: Informational listening is done when we
A)want to
Q25: Evaluative listening
A)is used when judgements have to
Q26: Paralanguage refers to
A)touching behaviours
B)how something is said
C)all
Q27: According to Morris et al (1979), universal
Q49: According to Bolton (1987), active listening refers
Q53: Some listening techniques that encourage the speaker
Q80: Empathy is particularly important in active listening
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