A successful active listener

Question

Quizplus · Accepted Answer

A successful active listener focuses attention on the speaker, provides continuous feedback, and does not interrupt with their own opinions or justification. Option A is incorrect because pauses or silences can be a natural part of effective communication, giving the speaker time to collect their thoughts. Option B is incorrect because 'why' questions can come across as judgmental and may make the speaker feel defensive. Option D is incorrect because an active listener helps the speaker gain insights and understanding by asking open-ended questions and reflecting on the speaker's words.

A Successful Active Listener