Individuals are generally not ready for problem solving when in crisis because they

Question

Quizplus · Accepted Answer

When individuals are in crisis, they tend to be overwhelmed by intense emotions such as anger, fear, or anxiety. These emotions make it difficult for them to think rationally and objectively. Therefore, it is essential to calm their emotions first before addressing the problem. This can be achieved by using active listening, empathy, and other therapeutic techniques. Once the person is calm, they are more able to engage in problem-solving and find a solution that is beneficial to all parties. Therefore, A is the best choice because it accurately reflects the importance of emotional regulation before problem-solving.

Individuals Are Generally Not Ready for Problem Solving When in Crisis