The first step in the development of any business letter is to
A) decide why the recipient is to get the letter
B) write down the points that are going to be made
C) write down what is going to be said
D) write a draft
Correct Answer:
Verified
Q2: A business letter is considered successful if
A)
Q4: The 3 X 3 writing process is
Q5: What makes the salutation more personal in
Q8: Why is a paper-based format more formal
Q8: What is 'layout' in business writing?
A) The
Q10: Business communication is usually designed to
A)initiate action
Q11: The complimentary close in a business letter
Q14: Which writing style is suitable because it
Q15: What are the three main types of
Q19: What are common errors in writing business
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