Improvements in operations are achieved by reducing the causes and impacts of variation.
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Q4: Deming laid out a "quality improvement program"
Q5: Crosby's philosophy demonstrates that quality management practices
Q6: Unlike other management gurus and consultants,Deming defined
Q7: Dr.Kaoru Ishikawa,a quality philosopher,advocated collecting and analyzing
Q8: Juran agreed with Deming's policy which stated
Q10: Deming stressed that the highest levels of
Q11: Variation in a production process decreases capacity
Q12: The total quality philosophy was initially based
Q13: Unlike Deming,however,Juran proposed a major cultural change
Q14: Deming emphasized that knowledge is not possible
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