As managerial roles shift from directing and controlling to coaching and facilitating,managers who deal with cross-functional problems,benefit more from horizontal movement rather than upward movement in narrow functional areas.

Question

Quizplus · Accepted Answer

Horizontal movement allows managers to gain broader knowledge, skills, and perspectives across different functions or departments, which is beneficial for dealing with cross-functional problems. Upward movement in narrow functional areas may limit managers' exposure to diverse and complex issues.

As Managerial Roles Shift from Directing and Controlling to Coaching