In Cigna's Holistic Six Sigma Model,_____ solves root cause problems to optimize existing processes.
A)hoshin kanri
B)kaizen
C)DMAIC
D)DFSS

Question

Quizplus · Accepted Answer

DMAIC (Define, Measure, Analyze, Improve, Control) is a Six Sigma process improvement methodology used to solve root cause problems and optimize existing processes. It involves identifying and defining the problem, measuring current performance, analyzing data to understand the root cause of the problem, improving the process by implementing solutions, and controlling the process to sustain improvements. Hoshin kanri, kaizen, and DFSS are also process improvement methodologies used in Six Sigma, but they have different focuses and approaches.

In Cigna's Holistic Six Sigma Model,_____ Solves Root Cause Problems