The main reasons why organisations adopt knowledge management systems are to:
A)Increase profits or revenues
B)Retain key talent and expertise
C)Improve customer service by streamlining response time
D)All of the answers are correct

Question

Quizplus · Accepted Answer

All of the answers are correct. Knowledge management systems can help increase profits or revenues by providing valuable insights and allowing for better decision-making. They can also help retain key talent and expertise by preserving knowledge within the organization and providing easier access to it. Additionally, these systems can improve customer service by streamlining response time through better access to knowledge and information.

The Main Reasons Why Organisations Adopt Knowledge Management Systems Are