Why do companies use SCM metrics to measure the performance of supply chains?
A)To support logistics
B)To support day-to-day front-office operations
C)To support operations that deal directly with the customers
D)To quickly identify weak links

Question

Quizplus · Accepted Answer

Companies use SCM metrics to quickly identify weak links in their supply chain and make necessary improvements. These metrics provide data on various aspects of the supply chain, allowing companies to measure and monitor performance, identify areas that need improvement, and track progress over time. This helps companies optimize their supply chain processes and improve overall efficiency, leading to better customer satisfaction and increased profitability. SCM metrics are not primarily used to support logistics, day-to-day front-office operations, or operations that deal directly with customers.

Why Do Companies Use SCM Metrics to Measure the Performance