A patient is pacing the hall near the nurses' station,swearing loudly.An appropriate initial intervention for the nurse would be to address the patient by name and say:

Question

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Intervention should begin with analysis of the patient and the situation.With this response,the nurse is attempting to hear the patient's feelings and concerns.This leads to the next step of planning an intervention.Telling the patient he needs to quiet down or go to his room is controlling and does not seek to understand or de-escalate the patient's behavior.Such an approach is likely to close off communication instead of facilitating it."Hey,what's up?" is a broad opening but is vague and would be difficult for a person at a high level of anxiety to process.

A Patient Is Pacing the Hall near the Nurses' Station,swearing