A patient being treated for an MI has been transferred from the intensive care unit to a step-down unit.She uses the call bell as often as every 15 minutes.She makes a seemingly small request or complains each time a staff member is summoned.Several staff tell the primary nurse that the patient is "obnoxious" and that they feel inadequate because they can never seem to satisfy her needs.The primary nurse decides to intervene directly with the patient.Which response would be most therapeutic?
A) "I'm wondering if you are feeling anxious about your illness and being left alone."
B) "The staff are concerned that you are not satisfied with the care you are receiving."
C) "Let's talk about why you use your call light so frequently;it's a bit of a problem."
D) "You are frustrating the staff by calling them so often;any idea why you do that?"
Correct Answer:
Verified
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