Companies with a differentiation strategy have a strong training focus that includes both skills and attitudes.

Question

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Companies with a differentiation strategy aim to distinguish themselves from their competitors by offering unique products or services. A strong training focus on both skills and attitudes can help employees embody the company's unique value proposition and provide a consistent customer experience, which is crucial for differentiation. Therefore, it is true that companies with a differentiation strategy have a strong training focus on both skills and attitudes.

Companies with a Differentiation Strategy Have a Strong Training Focus