An insurance company that used advertising showing satisfied customers thanking the company for their prompt payment after a flood would be addressing service intangibility.
Correct Answer:
Verified
Q41: One way to address service intangibility is
Q42: Which of the following is a strategy
Q43: By involving employees in cross-functional teams to
Q44: If a company's goal is to manage
Q45: Service providers sometimes need to tell customers
Q47: When Sarah opened her savings and checking
Q48: Emory Vision Center has a packet of
Q49: Preparing customers for the service process is
Q50: Under which of the following conditions should
Q51: An airline that sells first-class,business-class and tourist-class
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents