When a service firm's resources are fully employed,but not overused; and customers are receiving quality service in a timely manner,the firm is operating _____ capacity.
A) Above maximum
B) At maximum
C) Above optimum
D) At optimum
E) Below optimum

Question

Quizplus · Accepted Answer

When a service firm's resources are fully employed but not overused and customers are receiving quality service in a timely manner, the firm is operating at optimum capacity. This means that the firm is efficiently utilizing its resources to meet customer demand without compromising on the quality of service.

When a Service Firm's Resources Are Fully Employed,but Not Overused;