Coinstar is a self-service coin-counter found in many supermarkets.You pour your coins in and the machine counts the coins and gives you bills for an 8.9 percent fee.In terms of servicescape complexity,a Coinstar machine is a(n)_____ service environment.
A) Tangible
B) Lean
C) Flexible
D) Open
E) Elaborate

Question

Quizplus · Accepted Answer

Coinstar machines offer a straightforward, self-service experience with minimal complexity, which aligns with the definition of a lean service environment.

Coinstar Is a Self-Service Coin-Counter Found in Many Supermarkets