A hair salon designed to appeal to children does not use the standard salon furniture.Instead,children sit on carousel horses to get their haircuts.Large TV monitors strategically located throughout the salon show kid-targeted videos and cartoons are there to entertain the children.The child-friendly hair salon's servicescape services in what two capacities?

Question

Quizplus · Accepted Answer

The servicescape acts as a differentiator by creating a unique and appealing environment for children, and as a facilitator by making the haircut process easier and more enjoyable for both children and staff.

A Hair Salon Designed to Appeal to Children Does Not