Historically,the Japanese have had poor dental care.As part of their beauty regimen,the Japanese do have a habit of lightening and whitening their skin.Teethart has developed "tooth manicure" salons,which allow Japanese to match their teeth coloration to their skin.Each treatment takes place in a small booth,which contains an ergonomically-designed chair,muted lights and new Age-style music.The walls are painted calming shade of blues and greens.Teethart uses the _____ element of its service to reduce stress associated with dental procedures.
A) Product
B) Production
C) Process
D) Place
E) Physical evidence

Question

Quizplus · Accepted Answer

The physical evidence element of the Teethart service, including the calming colors, music, and design of the booth, helps to reduce stress associated with dental procedures.

Historically,the Japanese Have Had Poor Dental Care