One measure of overall consumer satisfaction in the United States,created by researchers at the University Michigan and called the ________,is based on the results of regular interviews with thousands of customers.
A)Index of Consumer Confidence
B)United States Customer Satisfaction Index
C)American Customer Satisfaction Index
D)Survey of Consumer Sentiment
E)Gallup Poll

Question

Quizplus · Accepted Answer

A team of researchers at the University of Michigan has created the American Customer Satisfaction Index,based on regular interviews with tens of thousands of customers of about 230 companies in 43 industries,to measure the overall consumer satisfaction.

One Measure of Overall Consumer Satisfaction in the United States,created