The two keys to improving how people implement quality service are: (1) training and (2) more inspectors.

Question

Quizplus · Accepted Answer

While training can certainly help improve how people implement quality service, simply adding more inspectors is not necessarily the solution. It is important to identify and address the root causes of service quality issues, rather than relying solely on inspection and enforcement. Also, investing in technology and process improvements can often lead to more sustainable improvements in service quality compared to simply increasing the number of inspectors.

The Two Keys to Improving How People Implement Quality Service