The big cost of poor quality is the cost of
A) replacing defective parts.
B) lost customers.
C) recalling defective goods.
D) rework and training.
E) induction training.

Name: The big cost of poor quality is the cost of A) replacing defective parts. B) lost customers. C) recalling defective goods. D) rework and training. E) induction training.
Brand: Quizplus
Rating: 4.9 (29 reviews)

Question

Quizplus · Accepted Answer

Lost customers represent a significant cost of poor quality as it impacts future revenue through loss of trust and business.

The Big Cost of Poor Quality Is the Cost of