Before Widespread Adoption of TQM,most Firms Assumed That

Before widespread adoption of TQM,most firms assumed that

A) the advantages of mass production were insignificant.
B) customers scarcely notice deficiencies in quality.
C) production defects were an inevitable part of mass production.
D) eliminating defects from mass production was achievable.
E) the cost of replacing defective parts was unacceptable.