At Toyota, its Lexus designers attempt to make improvements to the car's design each year, even if those changes are minor ones. This process is an example of:
A) continuous improvement.
B) concept testing.
C) product liability.
D) empowerment.
E) market testing.

Question

Quizplus · Accepted Answer

Continuous improvement is the process of making small, incremental changes to a product over time to improve its quality, performance, and competitive position. Toyota's practice of making minor design improvements to its Lexus cars each year is an example of continuous improvement.

At Toyota, Its Lexus Designers Attempt to Make Improvements to the Car's