Which of the following refers to an automated process of analyzing and categorizing social media to determine what type of comments are being made about a brand online?
A)sentiment analysis
B)data warehousing
C)situation analysis
D)response rate
E)consumer panel

Question

Quizplus · Accepted Answer

One way to monitor and review what others are saying about a company or its products is to conduct a sentiment analysis,which is an automated process of analyzing and categorizing social media to determine the amount of positive,negative,and neutral online comments a brand receives.

Which of the Following Refers to an Automated Process of Analyzing