Chelsea is buying her first flat panel television.She wants to make the right decision,so she consults several websites for product reviews,talks to friends and salespeople at electronics stores,determines several key criteria,and evaluates six different sets.For her flat panel purchase,Chelsea has used

Question

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Consumers use extensive problem solving when they put much effort into deciding how to satisfy a need,as is likely for a completely new purchase or to satisfy an important need.

Chelsea Is Buying Her First Flat Panel Television