What supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers?
A) Analytical CRM
B) Operational CRM
C) Website Personalization
D) All of the above
Correct Answer:
Verified
Q44: Which of the following operational CRM technologies
Q45: What helps an organization identify its customers
Q49: What is an organization performing when it
Q51: What is an organization performing when it
Q54: Which of the following is not one
Q127: What made-to-order views can analytical CRM tools
Q130: What can analytical CRM modeling tools discover?
A)Identify
Q133: What occurs when a website knows enough
Q267: Which question below represents a CRM predicting
Q272: Which question below represents a CRM analyzing
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