What is measured by benchmarks such as satisfaction surveys,percentage of existing customers retained,and increases in revenue dollars per customer?
A)Usability
B)Customer satisfaction
C)Financial
D)Conversion rates

Name: What is measured by benchmarks such as satisfaction surveys,percentage of existing customers retained,and increases in revenue dollars per customer? A)Usability B)Customer satisfaction C)Financial D)Conversion rates
Brand: Quizplus
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Question

Quizplus · Accepted Answer

This is the definition of customer satisfaction.

What Is Measured by Benchmarks Such as Satisfaction Surveys,percentage of Existing