Dr. Townes is a dentist practicing in Denver. During a four-day stretch in March, it snowed so heavily that not a single patient was able to visit him. Since none of the appointments took place, he did not make any money in those four days, even though his normal expenses remained. In this scenario, which of the following characteristics of services is most likely affecting Dr. Townes' business?
A) Tangibility
B) Separability
C) Profitability
D) Homogeneity
E) Perishability

Question

Quizplus · Accepted Answer

Dr. Townes business is most likely affected by the perishable nature of the dental services rendered by him. A service is perishable in that once created it cannot be stored but must be consumed simultaneously with its creation. Services are distinguished by four unique characteristics-intangibility, inseparability, heterogeneity, and perishability- and thus require special consideration.

Dr Townes Is a Dentist Practicing in Denver