Which of the following types of controls helps monitor the quality of goods or services provided during the production process?
A) Feedforward control
B) Concurrent control
C) Feedback control
D) Bureaucratic control
E) Clan control

Question

Quizplus · Accepted Answer

Concurrent control is at the heart of total quality management programs, in which workers are expected to constantly monitor the quality of the goods or services they provide at every step of the production process and inform managers as soon as they discover problems.

Which of the Following Types of Controls Helps Monitor the Quality